For frontline supervisors who have completed our Supervising for Success training program

Supervising for Success: A Deeper Dive is for those who have attended the original four-part Supervising for Success series, diving deeper into the topics/content most relevant to those who perform frontline supervision/management in a manufacturing environment:

Emotional Intelligence: Self-Awareness as Key to Supervisory Success
Participants will complete a DiSC™ assessment prior to workshop attendance.

• Further explore the four key components of Emotional Intelligence (EI) with an emphasis on Self-Awareness.
• Review the history/background of social/behavioral styles.
• Explore the application of DiSC™ awareness in career development.
• Discuss participants' DiSC™ assessment reports and provide them with insight as to how to use the knowledge about their individual style to more effectively lead others, collaborate, and experience personal growth.

Make Peace, Not Chaos: Conflict Management Practice

• Review additional strategies for how to more effectively manage negative conflict leveraging EI.
• Explore tools for building higher degrees of personal assertiveness (versus passiveness or aggressiveness).
• Discuss how to more effectively build consensus in decision-making and problem-solving.
• Provide practice scenarios relative to common causes of workplace conflict and discuss how to achieve the best possible outcome.

Making a Positive Impact: Mentoring, Coaching, and Providing Feedback

• Understand the different skill sets and strategies required to "mentor" versus those to "coach."
• Review the qualities and characteristics of effective mentors and coaches.
• Explore the connection between effective mentoring/coaching and performance management.
• Learn how to more positively provide feedback (both accomplishment and areas for improvement), as well as how to more effectively deliver performance evaluations.

Change or Evolution: Attitude Makes All the Difference!

• Explore the benefits and the challenges associated with organizational and individual change.
• Review strategies for developing a more adaptive and flexible mindset.
• Learn as a leader how to model the role of change "advocate" versus change "victim."
• Discuss techniques for dealing with change, stress, and a fast pace in an innovative environment.